文档介绍：5/3/04 2:31 PM Page i
Further Praise for People-Focused Knowledge Management
“Drucker may point the way of a knowledge economy, a knowledge business, a
knowledge worker, but Karl Wiig instructs us precisely how to take advantage of a
dynamic knowledge strategy. In People-Focused Knowledge Management, he sim-
plifies plex, makes the concepts relevant and actionable and leaves the
(inevitable) results to us. Finally, we have a resource for creating pelling knowl-
edge value proposition linking economics, behavior and technology. For decades, his
remarkable graphics and rating analysis has been a cornerstone for manager-
ial excellence in all corners of the globe and all sectors of the economy. Few can
match his roots and vision in this field; and no one will be disappointed with this
newest triumph.”
— Debra Amidon, Founder and CEO, Entovation International,
Ltd., and Author of The Innovation Superhighway
“Melding theory with application, Wiig has created an invaluable ready reference
for everyone who works in the knowledge management arena. He is uniquely qual-
ified to provide such a thorough and thought-provoking analysis of the role of
knowledge and knowledge management in meeting the business challenges that we
all face.”
— Alex ; Mountain Quest Institute; Co-Author anizational Survival
in the New World: The plex Adaptive System; former Chief
Knowledge Officer of the . Department of the Navy
“This book distills the practical and theoretical wisdom of one of the true pioneers
in the field of Knowledge Management. The constant interplay of case analysis and
fundamental propositions signals ing of age of the discipline. It takes sea-
soned practitioners and students alike to the strategic and systematic perspective of
management that is required to release the power of knowledge in action.”
— Francisco J. Carrillo, Professor of Knowledge Management, Center for
Knowledge Systems, ITESM
“In People-Focuse