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商务英语基础下 21.ppt

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商务英语基础下 21.ppt

上传人:ouyangxiahe 2020/4/7 文件大小:1.84 MB

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商务英语基础下 21.ppt

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文档介绍:Unit21After-saleServicesListeningSpeakingBusinessReadingGrammarPracticeExercisesHomeworkUnit21After-saleServicesListening(A)’?,,:I’:I’:?MissLi:Yes,,:6isthewarranty?MissLi:,:Whataboutafterthewarranty8?MissLi:-salelookregionaltrainedmaximumListening(B)Howlongthree-yearexpirationListening(C)●anizationchart?●Areregionalofficesequippedtoproducerepairservice?●Arethestaffsneededtobetrained?●Howlongisthewarranty?●Withinthewarrantyperiods,areallrepairsfree?Themainmechanismcarriesathree-:A是洗衣机产品的买主,B是生产厂家。A为产品的维修担心,正与B就产品的售后服务事宜进行商谈。(NowA,thebuyeroftheproductofwashingmachine,isworryingaboutthemaintenanceoftheproductandtalkingwithB,theseller,abouttheafter-saleservice.)Thefollowingmaybeuseful:I’mstillworryingaboutthemaintenance(维护).…SpeakingBusinessReading(1)Self-?AnswerReadthetextwithin5minuteswiththreePre-readingQuestions:?,price,',cost-effectivemaintenance,repair,.(2)FindingfaultsBusinessReadingW