文档介绍：收到客户询盘时的回复: Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a pany (ISO9001:2000)in the XX filed for more than 20 we take the opportunity seriously to cooperate with you have any questions ,pls feel free to contact will try my best Thanks and regards 签名客户询盘模糊,向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on we are in XX filed for many years,so we are confident we can do the specifications you given is still as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality petitive price. Look forward your soonest reply, Thanks and regards 签名针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you