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Prentice Hall - Business Process Management.pdf

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Prentice Hall - Business Process Management.pdf

文档介绍

文档介绍:Business Process
Management
Prentice Hall
FINANCIAL TIMES
In an petitive
world, we believe it’s
quality of thinking that will give you the edge – an idea
that opens new doors, a technique that solves a problem, or
an insight that simply makes sense of it all. The more you
know, the smarter and faster you can go.
That’s why we work with the best minds in business and
finance to bring cutting-edge thinking and best learning
practice to a global market.
Under a range of leading imprints, including
Financial Times Prentice Hall, we create world-class
print publications and electronic products bringing our
readers knowledge, skills and understanding which can
be applied whether studying or at work.
To find out more about our business publications, or tell us
about the books you’d like to find, you can visit us at
.com
For other Pearson Education publications, visit

Business Process
Management

Integration in a web-enabled
environment
MARGARET MAY
Prentice Hall
FINANCIAL TIMES
An imprint of Pearson Education
London
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PEARSON EDUCATION LIMITED

Head Office:
Edinburgh Gate
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Tel: +44 (0)1279 623623 Fax:
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First published in Great Britain in 2003

© Pearson Education Limited 2003

The right of Margaret May to be identified as author of
this work has been asserted by her in accordance with
the Copyright, Designs and Patents Act 1988.

ISBN 0 273 66108 6

British Library Cataloguing in Publication Data
A CIP catalogue record for this book can be obtained from the British Library.

All rights reserved; no part of this publication may be reproduced, stored
in a re