文档介绍：Health munication
Using Personality Type
The importance of munication in health care, both with
patients and with other professionals, has long been acknowledged.
However, most models assume that the people with whom municate
will react in the same way – what works for one person will be equally
good for another.
In Health munication Using Personality Type, Judy Allen and
Susan A. Brock challenge this assumption. This ground-breaking book
draws upon research data and examples from everyday health care situations
to demonstrate that the behavior differences we all experience in others
actually fit within a readily understandable framework (based on the Myers-
Briggs Type Indicator®). Using this knowledge, health professionals can
learn to vary the way in which they approach patients and colleagues, to
break bad news more effectively and to encourage clients to follow clinical
advice.
Judy Allen MA RGN is a researcher and consultant working with the
Myers-Briggs Type Indicator in health care, with a special interest in
oncology and palliative care. Susan A. Brock . is anizational
consultant and licensed psychologist. She has researched, designed and
written programs based on the Myers-Briggs Type Indicator, entitled
FLEX Selling®, FLEX Talk® and FLEX Care®.
Health munication
Using Personality Type
Patients are different!
Judy Allen and Susan A. Brock
London and Philadelphia
First published 2000
by Routledge
11 New Fetter Lane, London EC4P 4EE
Simultaneously published in the USA and Canada
by Taylor & Francis Inc.
325 Chestnut Street, 8th Floor, Philadelphia, PA 19106
Routledge is an imprint of the Taylor & Francis Group
This edition published in the Taylor & Francis e-Library, 2002.
© 2000 Judy Allen and Susan A. Brock
All rights reserved. No part of this book may be reprinted or reproduced or utilized in any
form or by any electronic, mechanical, or other means, now known or hereafter invented,
including photocopying and rec