文档介绍：Development and Training of Human Resources(Kent State
1
0>Chapter
Introduction: Training petitive Advantage
Introduction
Training is intended to anization.
Training practices are intended to anizations gain petitive advantage in their markets.
Competitive advantage is ability to maintain and gain market share in industry
What is training?
Training refers to a planned effort by pany to facilitate employees’ learning of job-petencies.
4>The goal of training is for employees to
master the knowledge, skill, and abilities and other qualifications emphasized in training programs, and
apply them to their day-to-day activities
What is learning?
Learning refers to a relatively permanent change in cognition resulting from experience and directly influencing behavior.
Knowledge – information
Skills – general capacities to perform tasks; developed through experience
Abilities – general capacities to perform tasks developed over time as the result of heredity and experience
Other qualifications
What is a anization?
anization consists of employees who are always learning and improving their KSAOs
Continuous learning is a condition in which employees constantly expand their capabilities
Information maps
Technology
What is development?
Employee development occurs when employees learn KSAOs not necessarily applicable to their current job but important in personal or career growth.
Organizational development is a set of processes designed to improve the ability of anization to adopt its internal characteristics to the demands of its environment while meeting the needs of its members through planned interventions
Training Design Process
Conducting Needs Assessment
Ensuring Employees’ Readiness for Training
Creating a Learning Environment
Ensuring Transfer of Training
Developing an Evaluation Plan
Select Training Method
Monitor and Evaluate the Program
Assumptions of Training Design Approaches
Training design is effective only if it helps employ