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Emotional intelligence and competitive advantageexamining.doc

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Emotional intelligence and competitive advantageexamining.doc

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Emotional intelligence and competitive advantageexamining.doc

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文档介绍:Emotional intelligence petitive advantageexamining
:83–93 (2004)Published online in Wiley InterScienceStrategic Change(.).DOI: intelligence petitive advantage: examining the relationship from aresource-based view112Ranjit Voola,* Jamie Carlsonand Andrew West1Newcastle Graduate School of Business,Australia2CyberWolf Pty Ltd,Callaghan,AustraliaBe the change that you want to see in the worldMahatma Gandhi (1869–1948) Leaders have an essential role in facilitating strategic change resistance to change is primarily an emotional reaction to change,the study of emotions and the emotional intelligence of the leader is of growing interest in anizations. From a strategic perspective,the process of how the emotional intelligence of a leadercontributes petitive advantage for anization is unclear. Based on the resource-based view of the firm,this paper introduces a framework that links emotional intelligence petitive ,it is argued thatemotional intelligence leads indirectly petitive advantage by influencing the leadership capability necessary for implementing effective strategic change. In the current volatile business environment,it is argued anizations possessingemotionally intelligent leaders will be more likely to petitive anizations are discussed and directions for future research are ? 2004 John Wiley & Sons,,he single-handedly changed theIntroductionpolitical strategy of the ‘Free India Movement’The architect of one of the most radical from violent to non-violent opposition of thepolitical strategic changes in recent history,ruling British he plished byMahatma Gandhi,understood the essentialembodying and exemplifying the change herequirements for implementing strategicwanted to see in the argue on his philosophies and Mahatma Gandhi’s philosophy of change is relevant in the cont