文档介绍：1 Chaper 1– Introduction to Management anizations The four contemporary functions of management are planning, organizing, leading, and controlling. Effectiveness refers to the relationship between inputs and outputs. Efficiency is often referred to as "doing things right." When managers anizational goals, they are efficient and effective. According to Mintzberg ’s management roles, the informational role involves receiving, collecting, and disseminating information. Technical skills e less important asa manager moves into higher levels of management. The systems perspective underscores and emphasizes the fact anizations are different, face different circumstances, and thus may require different ways of managing. Multiple Choice _____________ anizational members who integrate and coordinate the work of others. a. Managers b. Team leaders c. Subordinates d. Operatives e. Agents Typically, anizations it is the _____________ who are responsible for anizational decisions and setting policies and strategies that affect all aspects of anization. a. team leaders b. middle managers c. first-line managers d. top managers e. subordinates _____________ distinguishes a managerial position from a nonmanagerial one. a. Manipulating others b. Concern for the law c. Increasing efficiency d. Coordinating and integrating others' work e. Defining market share Which of the following is NOT an example ofa decisional role according to Mintzberg? a. spokesperson b. entrepreneur c. disturbance handler d. resource allocator e. negotiator Which of the following skills are more important at lower levels of management since these managers are dealing directly with employees doing anization ’s work? a. human skills b. technical skills c. conceptual skills d. empirical skills Understanding building codes would be considered a _____________ skill for a building contractor. a. human b. technical c. conceptual d. empirical e. functional Which of the following phrases is best associated with manageri