文档介绍：essful Service Design
for munications
essful Service Design for munications Sauming Pang
© 2009JohnWiley&Sons,Ltd. ISBN: 978-0-470-75393-4
essful Service
Design for
munications
prehensive guide to design
and implementation
Sauming Pang
Infosys Technologies Ltd, UK
A John Wiley and Sons, Ltd, Publication
This edition first published 2009
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