文档介绍：Unit 14
Cultural Differences—Manners and Taboos
文化差异—礼仪禁忌
Comprehension questions:
1. How has the author linked executive manners to business ess?
2. Why does the author say “good manners are cost-effective”?
3. Why can a high appreciation of protocol make an individual stand out?
4. How would you define protocol? What does it cover usually?
Part A Exercises
1) Directions: Listen to the first conversation carefully and answer the following
questions.
(1) Why did the Japanese employee respond to the American boss’ praise in
such a silent way? Is he “rude” in such a setting? Or is the American
manager “rude” to openly praise the Japanese employee in front of his
colleagues?
(2) What cultural differences can you draw from this conversation between
American and Japanese cultures?
(3) What suggestions can you offer to the American manager to avoid such
kind of awkward encounters in the similar cases?
2) Directions: Listen to the second conversation carefully and answer the following
questions:
(1) Why does Mr. Sato feel puzzled when Mr. Rogers first suggest starting their
meeting?
(2) Do you think it is proper for Mr. Rogers to put Sato’s business card into his
wallet immediately? Why?
(3) Why does Sato insist on introducing themselves first, such as the positions in
pany before beginning the meeting?