文档介绍：护士情绪劳动与情绪智力的相关性分析王慧杨敏高伟王朝霞【摘要】目的调查护士情绪劳动表现策略与情绪智力现状,并探讨两者之间的相互关系。方法采用情绪工作问卷(ELS)及情绪智力量表(EIS)对341名护士进行调查,并对结果进行分析。结果在情绪劳动方面,护士倾向于运用自然表现,而较少运用表面表现策略;护士理解、调控情绪能力较强(P<),感知情绪能力较弱(P<);情绪智力对自然表现和深层表现具有较高的预测力(P<),而与表面表现无显著关联(P>)。结论护士的情绪智力与情绪劳动不同表现策略之间的相关性不同,提高护士的情绪智力水平可以增加自然表现和深层表现的运用。【关键词】护士;情绪劳动;情绪智力·7l· ·问题讨论· Analysis ofthe correlation between emotional labor and emotional haemgenee 0f肌njes WANG Hui, YANG Mia,GAO Wei,WANG加o--- InstituteofShandongUnbersity,触250012,China [Abstract]Objective Toinvestigate themanifestation strategies ofemotional laborand current tusofemotional intelligence,further discuss Investigation was carried out 341 nurses by emotional ktborscale(ELS)and emotional intelligence scale(EIS)and r∞ulb underwent Intheaspect ofemotional }es preferred natural manifestation instead of蛐卜 face manifestation hadstrong ability ofunderstanding and emotional control(P<)but weak perceptual emotional ability(P<).Emotional intelligence had higher predictive power fornatural and innerpresentation(P<).but Was norelated withsurfacemanifestation(P>). Conclusions Different correlation existed between various manifestation strategies of emotional laborand emotional intel- ofemotional intelligence carl facilitatetheapplication ofnatural manifestation and ner p