文档介绍：Making Sense of the Business Environment with the Help of
Intelligent Agents
Shuhua LIU
Turku Center puter Science TUCS and
Institute for Advanced Management Systems Research IAMSR, Åbo Akademi University
Lemminkäisenkatu 14 A, FIN-20520 Turku, FINLAND
Fax: 358-2-2410154
E-mail: ******@
Abstract time and too few skilled people are available to make
The business environment needs to be watched a detailed analysis of the data and to make sense out
constantly. More importantly, meanings of the trends of the data, or it is often too costly to follow up the
and events recognized need to be understood in new information manually and to ensure that the data
specific business context and their impacts on are not outdated by the time someone gets around to
business operation be awared. The quality of analyze them (Bayer and Harter, 1991; Rangaswamy
environmental scanning in terms of objective-related et al, 1991). There is certainly a need for automated
and evaluated data is usually a more problematic issue data analysis and interpretation tools.
than the quantity of information. In this paper we
explore the use of intelligent software agents in There have been earlier efforts in automated data
monitoring and interpreting accumulated analysis and sense-making systems. CoverStory is an
environmental data. We examine the notion of example of an automated