Cases on Information Technology_ Lessons Learned.pdf

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Cases on
Information Technology:
Lessons Learned
Volume 7
Mehdi Khosrow-Pour, .
Information Resources Management Association, USA
IDEA GROUP PUBLISHING
Hershey • London • Melbourne • Singapore
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Senior Managing Editor: Amanda Appicello
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Copyright © 2006 by Idea Group Inc. All rights reserved. No part of this book may be repro-
duced, stored or distributed in any form or by any means, electronic or mechanical, including
photocopying, without written permission from the publisher.
Product pany names used in this book are for identification purposes only. Inclusion of the
names of the products panies does not indicate a claim of ownership by IGI of the
trademark or registered trademark.
Cases on Information Technology, Lessons Learned, Volume 7, is part of the Idea Group Publish-
ing series named Cases on Information Technology Series (ISSN 1537-9337)
ISBN: 1-59140-673-0
Paperback ISBN: 1-59140-674-9
eISSN: 1533-8002
eISBN: 1-59140-980-2
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A Cataloguing in Publication record for this book is available from the British Library.
Each chapter is assigned to at least 2-3 expert reviewers and is subject to a blind, peer review by
these reviewers. The views expressed in this book are those of the authors, but not necessarily of
the publisher.
Cases on
Information Te