文档介绍：Colour Consultation 1 Client Analysis World of Colour Emotional, sensual, inspirational, these are a few of the ways we define our experience of and relationship with the world of colour. Colour affects our moods, our language and our image of ourselves. It is this which interests the hairdresser, who, empowered with the superb IGORA range can change the world in which their clients live. Colour Consultation 染发咨询 essfully interacting with existing and potential clients requires plex balance of interpersonal skills , business awareness and professional judgement. 要同现有的和潜在的客户保持成功的交流,就必须要在人际交往技巧, 商业意识和专业决断力中保持一种复杂的平衡。 Colour Consultation 1 Client Analysis Session Outline 会议概要 Colour Consultation 染发咨询 1 Client Analysis Introduction Consultation Procedure Consultation Tool 1顾客分析介绍咨询步骤咨询工具 Colour Consultation 1 Client Analysis Timings 时间表 19:00 Introduction 19:05 Client Analysis - Procedure 19:30 Client Analysis - Consultation 20:15 Client Analysis - SKP Tool 20:55 Summary 21:00 Finish 19:00 介绍 19 :05 顾客分析-步骤 19:30 顾客分析-咨询 20:15 顾客分析- SKP 工具 20:55 总结 21:00 结束 Colour Consultation 1 Client Analysis Aims 目标 By the end of this session you will: Have a unique insight into the effects of colour on the human psyche and have prehensive client analysis skills that will enable you to develop your colour business. 通过本课程,您将会: 清楚了解颜色对人类心灵的影响,充分掌握综合顾客分析技巧,因而完全懂得如何发展你的染发生意。 Colour Consultation 1 Client Analysis Objectives 目的 By the end of this session you will: Be able to use colour samples to determine client colour type and demonstrate a systematic approach to client consultation and analysis. Have practised using the Schwarzkopf Professional consultation tool to identify a client specific range of shades. Be able to apply a knowledge of the psychological effective of colour in order to advise a client of an appropriate colour choice. 通过本课程,您将会: 能够运用染色实例来鉴别顾客的染色类型以及展示顾客咨询和分析的系统方法。练****使用 Schw