文档介绍：《饭店英语》
Hotel
English
Hotel English
Unit Six
Guiding Guests to Their Rooms
I Discovering Language
I’m sorry .
Which sound?
/k/ or /g/?
Guiding Guests to Their Rooms
发音方法
I. Discovering Language
Which sound can you hear?
tag ,tack; back, bag;
in cage, engage; Kate, gate
Read and Explore
/k/
or
/g/
Read the sentences slowly, and try to distinguish the above consonant from on another.
(1) Put the sale tags on all coats and dresses.
(2) There is a name tag on the bag.
(3) It was a brave decision to change the tack in
the middle of the project.
(4) The carpet was tacked to the floor.
Read and Explore
发音方法
(5) What’s that on your back? It’s my schoolbag.
(6) Today John will be engaged to Mary. So before he leaves his home, he locks the bird in cage.
(7)Anyone has seen Kate? Yeah, she is outside the gate.
Read and Explore
/k/
or
/g/
II Introduction
Introduction
Guiding Guests to Their Rooms
Word Reference:
concierge service 礼宾服务 hinge on 以...为准绳
principle 准则,操守,规范 run errands 跑腿,供差遣
skipper 逃帐者
good-will ambassador亲善大使
escort陪同 lift 举起
baggage rack行李架
Concierge service is mon practice throughout the hotel world. It is an integral part of the registration and assignment process. Concierge service hinges on a very basic principle: making every guest feel that he or she is the most important person in the world, and dealing with any request a guest may have, no matter how strange it is.
Introduction
In some large hotels, the concierge service is a fully staffed department of the room division. Its role is particularly important in today’s age of automation. As many services puterized and standardized, concierge service often provides the special attention a guest would not otherwise receive. To meet this goal, hotels place a concierge desk in a prominent location in the hotel lobby.