文档介绍：bc
How to be a
Great Consultant
March 1998
Copyright© 1998 Bain & Company, Inc.
Developer: Alex Wouterse
Reviewers: Tony Ecock
Steven Tallman
John Clarke
2
Great Consultant
Key ess factors
The function of expectations in predicting consultant ess
Managing expectations for new consultants
Evolving expectations for experienced consultants
Key takeaways
Agenda
3
Great Consultant
Great consultants base their ess on characteristics that extend well beyond analytical thinking.
Baseline analytical expertise, but also…
Excellent interpersonal skills and knowledge of people management
facilitation
motivating others
conflict management
Frank self-awareness of strengths and weaknesses
Receptiveness to feedback from a variety of sources
Ability and willingness to act on feedback
training
experimentation
practice
Desire to eed as a consultant
Five Key Characteristics
4
Great Consultant
Key ess factors
The function of expectations in predicting consultant ess
Managing expectations for new consultants
Evolving expectations for experienced consultants
Key takeaways
Agenda
5
Great Consultant
What people expect of you will depend on their needs and perspective.
If in doubt, ask about the expectations of the people you work with.
New Consultant
VP/Manager
Caseteam
Office
Client
“Is he smart enough
to get up to speed
rapidly?”
“Is she experienced
enough to help us
solve our problems
essfully?”
“Is she cooperative
enough to integrate
into the team and to
add own value quickly?”
“Is he open enough to
adapt to the office
culture and influence
it positively?”
“What does she bring
to the party?”
“Is he a team player?”
“Is he arrogant or
can I work with him?”
Expectations and Differing Perspectives
6
Great Consultant
Bain VPs on what it takes to be a essful consultant...
“Few consultants have the total package when they arrive. The best consultants leverage either extraordinary analytical or client skills and then develop the rest over time.”
“Parado