文档介绍:国际酒店客房服务手册International Hotel Room Service Manual
酒店管理之家
国际酒店
HSKP SOP
客房标准操作程序
国际酒店客房手册
国际酒店客房服钟(5’)
员工有机会仿效培训员,练****并提问。Associates have an opportunity to model performance. Associates participate / ask questions
注Notes
培训员小窍门:(鼓励所有员工加以练****Trainer’s Tips: (Encourage all associates to practice)
准备好熨斗熨板实物操作给员工看.
重温学****要点Recap Learning 4 分钟(4’)
讨论员工如何将今天所学应用到工作中。提问:Discuss how they can apply this training on the job. Ask:
1. 你学到了什么?What did you learn?
正确使用熨斗熨板.
2. 与日常工作有什么关联?What implications does this have on the job?
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3. 你如何将所学用到工作中?How can you apply what you learned to your job?
国际酒店客房服务手册International Hotel Room Service Manual
酒店管理之家
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