文档介绍：卓越绩效管理模式推广材料(((草稿(草稿)))
认识篇......................................................................................................................................... - 2 -
一一一、一、、、卓越绩效管理模式的背景.................................................................................. - 2 -
二二二、二、、、卓越绩效管理模式定义...................................................................................... - 3 -
1、卓越绩效管理模式的定义.............................................................................. - 3 -
2、卓越绩效管理模式的特点.............................................................................. - 4 -
3、卓越绩效管理模式与 ISO9000 的关系........................................................ - 5 -
4、卓越绩效管理模式与六西格玛的关系.......................................................... - 6 -
5、卓越绩效管理模式与 TQM 的关系............................................................... - 6 -
三三三、三、、、卓越绩效管理模式的作用、、、意义及适用条件、意义及适用条件.................................................. - 7 -
1、卓越绩效管理模式的作用.............................................................................. - 7 -
2、卓越绩效管理模式的意义.............................................................................. - 7 -
3、卓越绩效管理模式的适用条件...................................................................... - 8 -
内容篇......................................................................................................................................... - 9 -
四四四、四、、、卓越绩效管理模式的核心观念.......................................................................... - 9 -
1、追求卓越的领导 visionary leadership .......................................................... - 9 -
2、顾客导向的卓越 customer-driven excellence ............................................ - 9 -
3、 anizational and personal learning ....................... - 10 -
4、尊重员员工和和合作伙伴 valuing workforce members and partners ........... - 10 -
5、快速反应和和灵活性 agility ............................................................................. - 10 -
6、关注未来 focus on the future ...........