文档介绍：Interviewing skills for employment interview
Prepared by
Human Resources Department
Date: June 16, 2004
CONTENT
Interview Strategy
Prepare for interview
Employment interview question techniques
Conducting the interview
Difficulties in interview
Case study
Conclusion
INTERVIEW STRATEGY
Mission:
1. Help the department to verify the background of the applicant
Type for interviews (Telephone, Group, Individual, Panel, and Assessment Centre)
Lesser time for interviewing unsuitable applicants after you find that he/she cannot fit in your requirements
2. Enhance the chance of choosing the right people
Make sure the applicants are interested in the position
Both parties’ expectation are similar
PREPARE FOR INTERVIEW
Prepare and conducting job analysis
Review and discuss the specification of job opening with department when a position es available
Job Specifications includes position’s responsibilities, requirements, reporting relationship, environmental factors, union status, salary, benefits and growth opportunities
Duties and Responsibilities
Requirements: Tangible and intangible
After you have got enough information, you should turn that information to questions or approaches for assessing the applicant.
PREPARE FOR INTERVIEW
Understanding and avoiding personal bias (Self-fulfilling Prophecies)
should not have any bias before interviewing with the applicant
Smart guy = graduate PHD in MIT (Stereotype)
Applicant difficult to e that initial prejudice in one hour interview
Understand the EO policy
Use the same selection criteria for all applicants which can disclose to anybody
Keep records of interviews to show the reason why applicants were/ were not appointed
EMPLOYMENT INTERVIEW QUESTION TECHNIQUES
Objective of the asking questions
Getting the useful and relevant information
Interview questions should be:
PRECISE, EASY TO ASK
Follow logical order
Question content:
Education predicting behavior
Past work experiences and achievement
On the job behavi