文档介绍：References:
Six Sigma – An Overview
The Nature of Six Sigma Quality –
Motorola University Press, 1997.
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Breakthrough Management Group Jan 3, 2001
Notes:
Six Sigma Overview
© January 01, Breakthrough Management Group. Unpublished propriet ary work available only under license. All right s reserved. Jan 3, 2001 Pg 1
Module Objectives
! Demonstrate the need for Six Sigma
! Define the meaning of Six Sigma Quality
! List some benefits of Six Sigma
! Define some key concepts:
" Customer is king
" Defects and defectives
" Y=f(X)
© January 01, Breakthrough Management Group. Unpublished proprietary work available only under license. All rights reserved. Jan 3, 2001 Pg 2
Notes:
Six Sigma Overview
© January 01, Breakthrough Management Group. Unpublished propriet ary work available only under license. All right s reserved. Jan 3, 2001 Pg 2
Six Sigma – Getting Better, Faster
! Continuous Improvement = Survival
Improvement is critical to survival.
" petition is using continuous improvement
Worldwide, the standards for quality and
! Breakthrough = Dominance productivity are changing. Survival is
" Getting better faster is the key dependent on continual improvement.
The key to being the best in your industry
to improve faster than changes in cost and
service demands.
Process Breakthrough Getting Better, Faster
Improvement must be in all areas,
10 12
9 planning, design, and execution. Getting
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8 better, faster will provide a continuous
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6 advantage over petition.
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© January 01, Breakthrough Management Group. Unpublished proprietary work available only under license. All rights reserved. Jan 3, 2001 Pg 3
Notes:
Six Sigma Overview
© January 01, Breakthrough Management Group. Unpublished propriet ary work available only under