文档介绍：KnowledgeKnowledge WorkWork &&
KnowledgeKnowledge Management:Management:
IntegratingIntegrating ITIT && HumanHuman CapitalCapital inin thethe
21st21st CenturyCentury CorporationCorporation
Managing Transformations
in Work, Organizations, & Society
– Spring 2002
CheckCheck In:In: ActionAction AssignmentAssignment
• Here is last week’s action assignment:
– Identify a policy in anization that has been
designed to address work/life issues – educate
your self on the specific provisions or intent of the
policy
– Interview 2-3 people who should be able to benefit
from the policy – in order to better understand how
the policy works in practice (at least for this limited
sample)
– Be prepared to discuss lessons learned
• What did you observe?
e toto Today’sToday’s GuestsGuests &&
IndustryIndustry ParticipantsParticipants
• Our Expert Panel
– Larry Prusak, Exe. Dir., IBM’s Institute
for Knowledge Management
– Wanda Orlikowski, Professor, MIT Sloan
School
• Industry Teams from:
– Ford
– m
Objectives:Objectives: KeyKey LearningLearning PointsPoints
• A Deeper Understanding of:
– Role of Knowledge in the Economy and your Firms
– What Types of Knowledge are Critical to ess
– Role of IT in Knowledge Management
– Organizational Strategies for Using, Capturing, & Sharing
Knowledge
– Your Role as a Knowledge Manager
• Food for Thought: Will human capital challenge finance
capital’s power in the 21st Century Corporation?
StrategicStrategic CorporateCorporate Assets:Assets: AA
BriefBrief HistoricalHistorical TourTour
• Pre-Industrial • Land, Minerals,
Water
• Industrial Revolution • Large Pools of
Capital
• Expanding Markets
• Marketing,
Management
• Information Economy
• Human Capital,
Knowledge
AA NationalNational PolicyPolicy Issue:Issue:
21st21st CenturyCentury LiteracyLiteracy
“The ability to read, write, and
compute petence,
think ana