文档介绍：Holzblatt_mech 11/19/04 8:58 AM Page 1
KAREN HOLTZBLATT
Rapid CONTEXTUAL DESIGN Rapid Contextual Design
provides a further step in
A How-To Guide to Key Techniques for User-Centered Design JESSAMYN BURNS WENDELL
KAREN HOLTZBLATT innovation by providing
HOLTZBLATT
JESSAMYN BURNS WENDELL detailed, practical advice
WENDELL
SHELLEY WOOD on how to conduct ess- SHELLEY WOOD
ful research projects and to WOOD
Here are those little gems of advice that a skilled mentor who peered fit the project to the need.
over your shoulder would tell you. If you lack such a mentor, this My team es these
book is the next best thing, explaining just what you need to do in a new advances and the flex-
straightforward, easy-to-read, easy-to-understand manner. ibility they will provide Rapid
—Don Norman, Nielsen Norman Group, when we conduct future
Professor, Northwestern University, Author of Emotional Design projects using this method.
—Terry Austin, User
The new how-to guide boosts the value of the original Contextual Experience Group Manager,
Design book by transforming a design method into pragmatic Microsoft
advice of how to run a Contextual Design project in your own
contextual design contextual
environment. —Joerg Beringer, Director, Strategic FEATURES
Product Design, SAP-AG
Includes real project examples
A wise guide to interface design do’s and don’ts, from people with with actual customer data that
experience. They create a new language for thinking about design illustrate how a CD project
actually works design
processes, combining pelling, structured process with sufficient A How-To
freedom for innovative excursions. —Ben Shneiderman, Covers the entire scope of a
University of Maryland project, from deciding on the
number and type of interviews, Guide to Key
to interview set-up and analyzing
Is it impossible to schedule enough time to include users in your design collected data. Sample project
process? Is it difficult to incorporate elabora