文档介绍：2/11/02 9:25 AM Page 1
Negotiating
Skills for
Managers
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Other titles in the Briefcase Books series include:
Customer Relationship Management
by Kristin Anderson and Carol Kerr
Communicating Effectively by Lani Arredondo
Performance Management by Robert Bacal
Recognizing and Rewarding Employees by R. Brayton Bowen
Six Sigma for Managers by Greg Brue
Motivating Employees by Anne Bruce and James S. Pepitone
Leadership Skills for Managers by Marlene Caroselli
Effective Coaching by Marshall J. Cook
Conflict Resolution by Daniel Dana
Project Management by Gary R. Heerkens
Managing Teams by Lawrence Holpp
Hiring Great People by Kevin C. Klinvex,
Matthew S. O’Connell, and Christopher P. Klinvex
Empowering Employees by h L. Murrell and Mimi
Meredith
Managing Multiple Projects by Michael Tobis and Irene P. Tobis
Presentation Skills for Managers, by Jennifer Rotondo
and Mike Rotondo
The Manager’s Guide to Business Writing
by Suzanne D. Sparks
Skills for New Managers by Morey Stettner
To learn more about titles in the Briefcase Books series go to
You’ll find the tables of contents, downloadable sample chap-
ters, information on the authors, discussion guides for using
these books in training programs, and more.
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A
Briefcase
Book
Negotiating
Skills for
Managers
Steven P. Cohen
McGraw-Hill
New York Chicago San Francisco Lisbon London
Madrid Mexico City Milan New Delhi San Juan
Seoul Singapore Sydney Toronto
ebook_copyright 9/18/02 4:37 PM Page 1
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