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Business - Process - Mit Press - Workflow Management--Models, Methods & Systems.pdf

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文档介绍:Workflow Management
Models, Methods, and Systems
Wil van der Aalst and Kees van Hee
The MIT Press Cambridge, Massachusetts London,
England
This translation © 2002 Massachusetts Institute of Technology
Originally published under the title Workflow Management:
Modellen, Metho-den en Systemen, 1997, by Academic Service.
All rights reserved. No part of this book may be reproduced in any
form by any electronic or mechanical means (including
photocopying, recording, or information storage and retrieval)
without permission in writing from the publisher.
This book was set in Sabon on 3B2 by Asco Typesetters, Hong
Kong, and was printed and bound in the United States of America.
Library of Congress Cataloging-in-Publication Data
Aalst, Wil van der.
Workflow management / Wil van der Aalst,
Kees van Hee. p. cm. —(Cooperative
information systems)
Includes bibliographical references and index.
ISBN 0-262-01189-1 (he. : alk. paper)
1. Management information systems. 2. Production
management.
3. Workflow. I. Hee, Kees Max van, 1946- II. Title.
III. Series.
2002
'1—dc21 2001042602
Contents



Series Foreword vii
Acknowledgments xi
Introduction xiii
anizing Workflows 1
2 Modeling Workflows 31
3 Management of Workflows 75
4 Analyzing Workflows 99
5 Functions and Architecture of Workflow Systems 145
6 Roadmap for Workflow System Development 211
7 Sagitta 2000 Case Study 243
Appendix A: Workflow Theory 267
Appendix B: Workflow Modeling Using UML 293
Solutions to Exercises 305
Glossary 345
Bibliography 359
Index 365
Series Foreword
The traditional view of information systems as tailor-made, cost-intensive
database applications is changing rapidly. The change is fueled partly by a
maturing software industry, which is making greater use of off-the-shelf
ponents and standard software solutions, and partly by the
onslaught of the information revolution. In turn, this chan