文档介绍：软件售后服务方案篇一:售后技术支持和服务方案服务方案 ·················································································4 ····································································································4 ················································································································4 ·················································································································5 ·····························································································6 ··············································································································6 ··········································································································6 ·························································································7 ···············································································7 *24小时“日不落”服务响应···············································································8 ·················································································9 ···················································································································································································································9 ································································································10 ················································································································································································································································································································10 本方案设计者从业主方的实ss际需求出发,全面清晰的描述了售后服务范围,制定了高标准的服务目标,建立了反应迅速的服务体系和服务团队,以保障有力的服务方式,提供