文档介绍：Example BSC KPI's & Cascaded Measures
S BSC Perspective KPI's and Cascaded Measures Type
1 Financial Asset Utilization Rates Lag
1 Financial Assets ($)
1 Financial Assets / employee ($)
1 Financial Budget Variance
1 Financial Budget Variance: Cost versus Budget
1 Financial Business Mix Lag
1 Financial Cash Flow
1 Financial Cash Flow per Share
1 Financial Catastrophic Losses Lag
1 Financial Channel Mix % (High cost manual channels vs low cost electronic channels) Lag
1 bined Ratio Lag
1 munity Involvement
1 munity Quality Statements (lists of examples on many fronts)
1 Financial Contribution to Overhead and Profit
1 Financial Corporate Citizenship
1 Financial Cost
1 Financial Cost Ratios
1 Financial Cost Ratios: Administrative Cost per Customer, per Sale, per Transaction, per New Product, etc. Lag
1 Financial Cost Ratios: Administrative Spending as % of Sales Lag
1 Financial Cost Ratios: per gallon, per pound, per transaction, per claim paid, per premium processed Lag
1 Financial Cost Reduction Rates Lag
1 Financial Cost petitors' Lag
1 Financial Cross Selling Lag
1 Financial Days Cost of Sales in Inventory Lag
1 Financial Deposit Service Cost (Change) Lag
1 Financial Deposit Service Cost (per $ of Deposits) Lag
1 Financial Earnings Growth
1 Financial Earnings per Share
1 Financial Environmental Concern: # of Pollution Emissions Violations
1 Financial Environmental Index: (key emissions levels, amount of hazardous waste hauled off, recycling rates)
1 Financial Environmental Results
1 Financial Environmental: % Chemical in the Air
1 Financial Gross Margin
1 Financial Gross Profit (vs potential) Lag
1 Financial Gross Sales (petition) Lag
1 Financial Indirect Expenses (% of sales) Lag
1 Financial Investment (% of sales) Lag
1 Financial Investments in IT ($)
1 Financial Lost business pared to market average (%)
1 Financial Margin Growth Lag