文档介绍：Risk Issues & Crisis Mngmnt FB 15/6/05 3:18 pm Page 1
PR IN PRACTICE SERIES
Risk Issues
and Crisis
Management
A Casebook of Best Practice
Third Edition
Michael Regester
& Judy Larkin
Risk Issues HP 15/6/05 3:17 pm Page 1
Risk Issues
and Crisis
Management
Praise for Risk Issues and Crisis Management
“It used to be said that ‘reward mensurate with risk’; now I fear
more apt is ‘risk is likely to end in crisis’. Who better to guide us through
the risk/crisis minefield than Mike Regester and Judy Larkin, who have
guided so many so well for so many years. Read it before you need to
would be my advice.”
Robert Worcester, Chairman, MORI
“As one involved in MBA teaching and executive development, I find
this book invaluable – not only for students, but also for managers
seeking insights into these crucial areas of modern management. It’s a
clear and highly readable overview of the requirements of risk, issues and
crisis management, informed by the expertise and experience of two
leading practitioners and consultants, as well as by skillfully chosen and
‘classic’ case studies. The book is mended early reading for any
manager involved in risk assessment, in trying to understand and
manage issues, and concerned to prepare him or herself for the demands
of crisis management.”
Jon White, Associate, The John Madejski Centre for Reputation,
Henley Management College
“In a world where the hardest won corporate reputation can disappear
overnight, this is required reading. Industry has learned little from the
mistakes of the past, say the authors, who go on to give pelling
account of just how much there is to learn. Their first-hand experience in
dealing with reputational issues and managing crisis shines through.”
Paul Marriage, Head of munications, Standard Chartered Bank
“Regester Larkin is a key business partner helping us to shape our
thinking on proactively managing our reputation. This book is a leading
work on reputation