文档介绍：Excellence in Financial Management Course 11 The Balanced Scorecard
Excellence in Financial Management
Course 11: The Balanced Scorecard
Prepared by: Matt H1>. Evans, CPA, CMA, CFM
This course provides a step-by-step guide on how to build a Balanced Scorecard. An understanding of strategic planning is mended prior to taking this course. Refer to Course 10 on strategic planning. This course is mended for 2 hours of Continuing Professional Education. In order to receive credit, you will need to pass a multiple-choice exam which is administered by installing the exe file version of this short course. The exe file can be downloaded from .exinfm3>/training
NOTE: This short course includes the following supplemental materials:
Excel Templates: Set of basic templates for building the Balanced Scorecard
PowerPoint presentation: Outlines overall development steps
Case Study: Short case study on the Balanced Scorecard at UNUM Corporation
Supplemental materials are posted on the at .exinfm/training
Revised: February 4, 2002
Basic Concepts
municate with financial statements. municate with as-built drawings. municate with physical models. It seems that almost every profession has some means municating clearly to the end user. However, for people engaged in strategic planning there has been an on-going dilemma. The finished product, the strategic plan, has municated and reached the end user. Sure strategic plans are nice to look at, full of bar charts, nice covers, well written, and professionally prepared; but they simply have not impacted the people who must execute the strategic plan. The end result has been poor execution of the strategic plan throughout the anization. And the sad fact of the matter is that execution of the strategic plan is everybody’s business, not just upper level management. Upper level management creates the strategy, but execution takes place from the bottom up.
Chapter
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So why do strategic plans fail? According to the Balanced