文档介绍:AU2621_title 1/13/05 11:50 AM Page 1
IMPLEMENTING THE
IT BALANCED
SCORECARD
Aligning IT with Corporate Strategy
Jessica Keyes
Boca Raton London New York Singapore
Published in 2005 by
Auerbach Publications
Taylor & Francis Group
6000 Broken Sound Parkway NW
Boca Raton, FL 33487-2742
© 2005 by Taylor & Francis Group
Auerbach is an imprint of Taylor & Francis Group
No claim to original . Government works
Printed in the United States of America on acid-free paper
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International Standard Book Number-10: 0-8493-2621-4 (Hardcover)
International Standard Book Number-13: 978-0-8493-2621-9 (Hardcover)
Library of Congress Card Number 2004059480
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