文档介绍：Appraisal and Coaching:
Improving Results with Feedback
Excerpted from
Manager’s Toolkit:
The 13 Skills Managers Need to eed
Harvard Business School Press
Boston, Massachusetts
ISBN-10: 1-4221-0514-8
ISBN-13: 978-1-4221-0514-6
5146BC
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7
Appraisal and Coaching
Improving Results with Feedback
Key Topics Covered in This Chapter
• Performance appraisal
• Eight steps for doing it right
• Coaching for better performance
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ow well are your people doing their jobs? Are
some falling short of the mark? If so, do you under-
stand why? Do they? Are they even aware that their
workH isn’t meeting your expectations?
panies use regular performance appraisal to evaluate