文档介绍：Chapter Three munication in high-panies
Chapter Three
munication
in high-panies
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School of Business Zhongshan University
Copyright?2001 Albert Zhu
Communication on the Interpersonal Level
Get to know myself and others
munication characteristics in high-panies
Hierarchical needs munication
Characters munication strategies
How municate with superiors
How municate with subordinates
Tips for munication practice
Copyright?2001 Albert Zhu
Get to Know Myself
Test:Get to know myself——the start of ess
Copyright?2001 Albert Zhu
Self-Perception munication(自我观念与沟通)
Self-perception about body(体能的自我观念)
Self- conception about intelligence (心智的自我观念)
Self-perception about social contact (社会的自我观念)
Self-perception about mentality (心理的自我观念)
Self-perception about ideal ego (理想的自我观念)
Copyright?2001 Albert Zhu
Me in Others’ Eyes
Test : Use at least three phrases or sentences to describe you in the eyes of your subordinates or superior.
Copyright?2001 Albert Zhu
Get to Know Others
Test : Using three phrases or sentences to describe some subordinate or superior without careful pondering over the wording.
Copyright?2001 Albert Zhu
Prejudice in munication
Light-ring effect (晕轮效应)
Overgeneralization (定势效应)
Project effect (投射效应)
Initial-impression effect and Recent-impression effect (首因效应与近因效应)
Copyright?2001 Albert Zhu
Causes of munication