文档介绍:Q1 第三版
I am excited to introduce you to our revised Q1 requirements which have incorporated the lessons learned from over a decade of launches and site development. As we strive for continuous improvement and customer satisfaction, we have developed our Q1 3rd Edition. Based on Supplier and Ford feedback as well as benchmarking, Q1 has been refined to address the evolving needs of supplier partners and customers in our pursuit of quality excellence. The relationship we hold with our suppliers is of key importance as we work together to produce quality vehicles and drive customer satisfaction. Q1 lets our suppliers understand exactly where they stand and helps them lead the way to achieve continuous improvement. The reward for improving quality and maintaining Q1 is not only additional business, but also the recognition that the supplier’s facility is one of the best in the business. The symbol of this excellence is the Q1 flag that is flown proudly over the best supplier facilities in the world. Our Q1 suppliers are valued partners, an integral part of our business fabric. Only by working in partnership will we be able to provide the high quality products our customers expect.
The Q1 journey, like the quest for excellence itself, never ends, driving towards the achievement of the new Q1 Gold and Silver awards, one of the key enhancements for Q1 3rd Edition. We appreciate all the work you have done so far to improve Ford quality. We look forward to continuing the journey together.
很高兴为各位介绍Q1新版本的要求,其总结了过去十年运行和现场执行中的经验教训。为持续改善和不断提升客户满意度,我们制作出第三版Q1。根据供应商和福特反馈信息以及标杆管理,Q1通过精炼更新以符合合作供应商和客户追求卓越质量的进一步需求。我们与供应商关系维护重中之重
在于我们相互协作共同努力打造出高质量整车和不断提升客户满意度。Q1使供应商对自己质量水准定位明确,并为其达到持续改善提供方法指引。质量改善与Q1维持不仅是企业商业利益增长,而且是供应商在其领域卓越地位的肯定。卓越表现的象征就是Q1旗帜在全球最佳供应商工厂迎风飘展。我们对Q1供应商都十分重视,他们是我们企业不可或缺的部分。
Q1旅程就是对卓越质量的追求,永无止境,并朝着新Q1金牌和银牌成就前行,这些为第三版Q1重点强化内容。我们在此感谢所有供应商对福特质量改善所做出的贡献,期待与你们继续前行。
Sue Leone
January 2018
Appendix D – Delivery Performance
Sue Leone
Ford Motor Company
Executive