文档介绍：CHAPTER 10
Motivating & Rewarding
Employees
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Presentation outline
Text book
Motivation and individual needs
Early theories of motivation
Contemporary theories of motivation
Contemporary issues in motivation
Case application
Involving family members in incentive programs
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Motivation and Individual Need
Motivation
The willingness to exert high level of effort to anizational goal, conditioned by the effort’s ability to satisfy some individual need.
Need
An internal state that makes certain e appear attractive.
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Motivation process
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Early Theories of Motivation
Hierarchy of needs theory
Theories X and Y
Motivation-hygiene theory
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Hierarchy of needs theory
There is a hierarchy of five human need:
Physiological needs
Safety needs
Social needs
Esteem needs
Self-actualization needs
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Hierarchy of needs theory
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Theories X and Y
Theory X
Employees dislike work, are lazy, seek to avoid responsibility, and must be coerced to perform.
Theory Y
Employees are creative, seek responsibility, and can exercise self-direction.
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Motivation-hygiene theory
Intrinsic factor are related to job satisfaction.
Extrinsic factor are related to job dissatisfaction.
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Motivation-hygiene theory
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