文档介绍：2020 Vision:
future trends
in leadership
& management
2020 Vision: future trends in leadership & management
Introduction 01
Key findings 02
Emerging trends 05
Conclusions and
recommendations 06
Methodology 07
Introduction
Over the past decade or even just the last five years, managers have worked in an almost
constant state of change. We have witnessed the continued march of globalisation and rapid
pace of technological development. Virtual teams made up of globally dispersed members
now communicate in real time via multiple channels, sharing data, information and ideas
via the cloud. Major social and demographic changes have been taking place with the Baby
Boomers starting to relinquish power to the Millennials, the oldest of which are now in their
30s. Meanwhile, the continued political and economic power continues to shift to East Asia.
As we progress through 2014, we hope to fully emerge from the shadows of the 2008
financial crisis but there is still a degree of economic uncertainty ahead.
Set against this backdrop, we wanted to find out what managers will need to know, do and be, if they are to be
successful in five years’ time. What challenges will they face and what should be their priorities?
Through our online community members and a survey of more than a 1,000 managers, it is evident that the 2020
manager will need to be agile and adaptive but also that the fundamentals of good leadership and management
will matter more than ever. The key trends identified by the research are already coming into play but will further
strengthen in the years ahead. It should be noted that flexible working, identified as one of the key trends, has
a correlation with some of the other trends highlighted. It is a driver for the increasing importance placed on
relationship-building and one of the reasons why managers will face more complex challenges over the coming
years when it comes to performing cor