文档介绍：精品文档 你我共享
亚马逊卖家 listing 被投诉处理流程
亚马逊上选品很难，好不容易选了个爆款还没有开始卖多少
就收到了邮件投诉侵权， 然而侵权也很很多种， 不单单只是产品侵权，被投诉之后也有很多种方法可以处理， 不一定就着急着要删掉 listing，还是要根据实际情况来。
Listing 侵权被投诉是运营中最经常发生的事情， 也是导致账号受限几率最高的诱因。 卖家除了需要在选品阶段做好潜在侵权要素评估之外，在日常运营中，一旦遭遇被投诉，也要积极分析原因，并采取有效的应对措施。
下面方信小编以一个卖家收到的亚马逊系统通知邮件为例， 分析作为卖家该如何应对一条 Listing 的被投诉问题。
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精品文档 你我共享
某卖家收到的亚马逊系统通知邮件： Hello, We are contacting you
because we received a report of infringement from the rights owner listed below. Sellers on are not allowed to create listings or detail pages that infringe intellectual property rights. We removed the following content: ASIN: XXXXXX，....... We may let you list this content
again if we receive a retraction from the rights owner. Their contact information can be found below.
Anne Grethe Nielsen ******@ If the rights owner agrees to retract their complaint, they must send the retraction to us at notice-******@. If you believe that the reported content
does not infringe the rights owner ’ s intellectual property rights, you may
email notice-******@ with supporting information. We consider allegations of intellectual property infringement a serious matter and your account is under review.
If we receive m