文档介绍：Participant Materials Creating a World-anization 1
The 2001 Linkage Excellence in Management & Leadership Series
Managing Without Structure
Featuring Michael Hammer
© 2001. Linkage, Inc. All rights reserved.
Managing Without Structure 1
Dear Participant:
e to the final program in the 2001 Linkage Excellence in Management &
Leadership Series. The seminar series is designed to bring four inspiring and influential
business thinkers to anization in a live and interactive manner.
Today’s program, Managing Without Structure, features Michael Hammer, noted author
and strategic business consultant. He will offer insight as to what it means to manage
in anization without a traditional hierarchical structure. Specifically, the
program provides insight on petencies:
• Trusted influence
• Conceptual thinking
• Systems thinking
Dr. Michael Hammer is one of the world’s foremost business thinkers. He is the
originator of both reengineering and process-catering, two ideas that have
transformed the modern business world. He is the author of Reengineering the
Corporation: A Manifesto for Business Revolution and Beyond Reengineering: How the
Process-anization is Changing Our Work and Our Lives. Dr. Hammer’s new
book, The Agenda: What Every Business Must Do to Dominate the Decade, is making its
way up the best-seller list. Dr. Hammer was formerly a professor puter Science
at the Massachusetts Institute of Technology and was named by Business Week as one
of four preeminent management thinkers of the 1990’s.
In this program, Dr. Hammer introduces the concept of managing without formal
structure, in order to profit from the power of ambiguity. anizations
into strategic business units prevents the kind of adaptability to customer needs that
today's business environment requires. In order to create value for the customer, unit
managers must work collaboratively toward mon goal. This requires influence
skills and fort level with ambiguity and change beyond