文档介绍：The IdeaBridge White Paper Series:
The Leadership Series:
People Skills
The IdeaBridge
White Paper Series
THE LEADERSHIP SERIES: PEOPLE SKILLS 1
Summary
As part of our ongoing series on Leadership Essentials, we present some time-honored truisms about the
necessity for People Skills. World economies have changed markedly from the mand-and-control
military style of Leadership. It's not enough anymore to be named the Leader; one must be anointed and
accepted as the Leader by the people they lead. This takes strong people skills in addition to by-the-book
Leadership.
• Leaders are open enough so that everyone around them can get to know and trust them. Leaders
are also approachable. True Leaders are recognized as warm and likable people. How do you stack
up in this area?
• Leaders must develop a deep understanding of the collective yearnings. They pick-up on the subtle
clues, the quiet whisperings, the facial expressions and voice tones. They get a sense about what
people want, value, need and dream about.
• Have a genuine concern for those whom you lead. People look for their Leader to safeguard their
future.
• The reason behind holding a recreational outing is to let your team rest and recuperate from the
demands your leadership places upon them. When was the last time you took your team offsite for
some fun? A