文档介绍：Chapter 1
INTRODUCTION
TO MANAGEMENT
AND
ORGANIZATIONS
© Prentice Hall, 2002
1-1
Learning Objectives
You should learn to:
Explain what a manager is
Define management
Distinguish between efficiency and effectiveness
Describe the basic management functions
Identify the roles performed by managers
Describe the skills managers need
Describe what anization is and how the concept of anization has changed
Explain the value of studying management
© Prentice Hall, 2002
1-2
Who Are Managers?
Manger
someone who works with and through other people by coordinating their work activities in order to anizational goals
changing nature anizations and work has blurred the clear lines of distinction between managers and non-managerial employees
© Prentice Hall, 2002
Who Are Managers? (cont.)
Managerial Titles
First-line managers - manage the work of non-managerial individuals who are directly involved with the production or creation of anization’s products
Middle managers - all managers between the first-line level and the top level of anization
Top managers - responsible for anization-wide decisions and establishing the plans and goals that affect the anization
© Prentice Hall, 2002
1-4
Organizational Levels
Non-managerial Employees
Top
Managers
Middle
Managers
First-line
Managers
© Prentice Hall, 2002
1-5
What Is Management?
Management
the process of coordinating work activities so that they pleted efficiently and effectively with and through other people
elements of definition
Process - represents ongoing functions or primary activities engaged in by managers
Coordinating - distinguishes a managerial position from a non-managerial one
© Prentice Hall, 2002
1-6
What is Management? (cont.)
Management (cont.)
elements of definition
Efficiency - getting the most output from the least amount of inputs
“doing things right”正确地做事sweatshop
concerned with means
Effectiveness - completing activities so anizational goals are attained
“doing the right things”做正确的事
c