RCCAC根因分析.pptx

文档介绍：It is applicable to work report, lecture and teaching
RCCAC根因分析(fēnxī)
第一页，共37页。
益处Benefits
Standardize intervent
Objectives
3
20 %
6
5 %
5
10 %
4
15 %
2
20 %
1
30 %
Process
G
F
E
D
C
B
A
High
Medium
Low
Why ?
Why ?
Why ?
© 2001 Pratt & Whitney Canada - Tous droits réservés
5
第五页，共37页。
What is it used for 使用目的?
Correct a problem methodically系统地纠正问题:
By determining its root cause 通过确定(quèdìng)根源
By applying the best possible solutions通过应用最佳方案
Prevent a problem from recurring 避免问题重复出现:
By following through 跟踪全过程
By standardizing the solutions 使解决方案标准化
?
Introduction
© 2001 Pratt & Whitney Canada - Tous droits réservés
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第六页，共37页。
When do we use 何时使用RCCA?
We have a recurring problem 问题(wèntí)重复出现... Or或
We are not sure of the causes 不能确定原因 or 或
The problem is not constant (it comes and goes) or 问题(wèntí)不持续（时有时无）
We want to take the time to solve the problem once and for all!我们需要花时间一次并彻底解决问题(wèntí)
Introduction
© 2001 Pratt & Whitney Canada - Tous droits réservés
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第七页，共37页。
UTC 目前(mùqián)的思想状态UTC Current Mindset
We must change the culture必须改变文化
“I have no time to address root cause, I must meet the delivery schedule!”
“我没有时间查找根源,我必须赶交付进度 !”
“We have been doing this for 15 years with no substantial improvement, why is today going to be any different?” (George David, Ito University)
“我们已经如此工作了 15 年而没有实质性的改进，今天又会有什么区别(qūbié)?” (George David, 伊滕大学)
“You continually develop and release new products with known quality problems, why?” (UTC Customer)
“你们不断研制和生产的新产品存在已知的质量问题，为什么?” (UTC 用户)
We must have a “new spirit” for the future of our business!
对于我们业务发展的未来必须具有“新的精神 ”！
© 2001 Pratt & Whitney Canada - Tous droits réservés
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第八页，共37页。
UTC 渴望(kěwàng)的思想状态UTC Desired Mindset
The New Spirit of Management管理新精神
“We must be actively involved to find root causes”