文档介绍：Sun Shine
Team members :
Smile
Season
Christina
Martha
Julia
Project profile
Sun pany human resource management improvement project plan
Human resources to improve purpose:
1. Promotes staff work efficiency
2. The play staff strengths
3. Let employees happy to work
4. Improve pany's benefit
One-We have…
pany please professional hairdresser offer free services
Each employee has 15 minutes during the working time to enjoy a haircut, massage process.
Can give employees:
unzipped
Always change hair style and changing mood
Enhance self-confidence
每个员工都有15分钟的时间在上班期间享受理发、按摩的过程。
可以给员工:
解压
随时换发型&换心情
增强自信
Two-We have…
工作通过在职工作人员完成的任务来进行研究
(职务导向方法)
Collected收集起来
Incumbent diaries or logs工作日志
Observation观察
Interview面谈
在每一种方式里,工作信息…
Questionnaires问卷
通过工作任职者的行为来进行研究
(行为导向的工作分析)
Understanding staff working conditions,
and adjust their career direction,
give play to their strengths,
work to make them happy
了解员工工作情况,适当调整她们的职业方向,发挥他们的长处,让他们快乐工作
Direct Observation直接观察法
Used for jobs that require manual, standardized, and short-job-cycle activities用于标准的、工作周期短的体力劳动
Not used if job involves significant mental activity不适用于涉及重要的脑力活动的工作
Job analysts must be trained to:观察技巧要求训练工作分析人员
Observe relevant job behaviors观察与工作相关的行为
Be as unobtrusive as possible尽可能地避免唐突
Interviews面谈
Interviewing job incumbents is often done bination with observation与在职人员进行面谈常常与观察结合起来
The most widely used technique使用最广泛的技术
Allows the job analyst to talk with job incumbent使得工作分析人员可以与在职人员进行面对面的交流
Interviews can be conducted with a:面谈可以对以下人员进行:
Single incumbent单个在职人员
Group of incumbents一组在职人员
Supervisor who is familiar with the job对了解这项工作的主管人员进行
A structured set of questions is used so answers can pared面谈将使用有结构的一系列问题,以使不同个人和小组的答案可以进行比较
Questionnaires问卷
越短越好
解释问卷是
用来做什么的
使用之前测试问卷
简单
使问卷使用
起来更加容易
Popular Quantitative Techniques定量方法
Functional job analysis
功能工作分析
Position analysis questionnaire
职位分析问卷
Management position description questionnaire
管理职位描述问卷
Position Analysis Ques