文档介绍：上海交通大学
硕士学位论文
MG公司基于战略的人力资源共享服务中心研究
姓名:金忆
申请学位级别:硕士
专业:工商管理
指导教师:唐宁玉
20080601
公司基于战略的人力资源共享服务中心研究
摘要
现代企业的人力资源管理主要分为战略性人力资源管理和行政事
务型人力资源管理如何将两者有效地结合起来降低企业的运营成本
提高管理效率和服务质量一直是现代企业追求的目标人力资源共享
服务中心在这一背景下产生它正日益成为管理的新宠该中心将
多业务单元的行政事务型人力资源管理以地区为单元进行集中管理由
人力资源业务合作伙伴与业务部门合作制定人力资源的战略决策协
助业务部门实现经营管理目标本文以公司为研究对象通过对该
公司战略的研究和分析运用所学的战略和人力资源管理知识阐述了
人力资源共享服务中心的建设全过程本文在对公司人力资源人员
的访谈问卷调查基础上对今后更好地建设人力资源共享服务中心提
出个人的建议希望通过本文对人力资源共享服务中心的介绍能够让
那些正在考虑有效整合人力资源后台功能发挥员工更大效用的人力资
源管理者企业经营管理者提供借鉴
关键词战略人力资源管理共享服务
PANY’s STRATEGY BASED HUMAN RESOURCES
SHARED SERVICES CENTER STUDY
ABSTRACT
Human Resources management covers both strategic and traditional
administration part. panies always face the challenge to integrate
those two parts, lower the operational costs, increase the management
efficiency and service level. The Human Resources shared services center
emerged under this situation and became increasingly popular among the
service delivery models. The shared services center centralizes the
traditional administrative Human Resources, which provide different units
with services, by locations within anization. The business partners,
who directly work with the business departments, involve in decisions and
activities that have a great impact on business ess. The thesis
introduced the whole transition journey of Human Resources shared services
center based on analyzing pany’s strategy and applied the strategy
know-how and Human Resources knowledge which was obtained during
MBA study. The thesis also provides personal suggestion for better
managing Human Resources shared services center in the future according
to dialogue and survey among the Human Resources person. I hope the
introduction of Human Resources shared services center will be able to
provide some references for those who are considering consolidating the
back-office Human Resources functions to make better use of the potent