文档介绍：IBM Global Services
Changing the way people work: Realizing next-generation
e-workplace efficiencies — today
2001 was a watershed year: IBM’S “e-workplace” reached $ in savings over 4 year. IBM
has been on a path to digitize most manual process –– everything from HR, procurement,
learning to travel. While the savings speak for themselves, the impact on how people work may
be even greater. For the first time ever, the e-workplace was cited by a majority representative of
IBM’s 320,000 employees as the number one most credible, most preferred, most useful source of
information –– as much so as co-workers and ahead of managers. This is much more than a
quantitative change –– it is a change in kind. Today, people look at the e-workplace the way they
look at relationships with other people –– not the way they regard munications
channels.
IBM Global Services now offers IBM’s learnings along with those of other to assist your
company in achieving similar results.
the has been dramatic with new
innovative entrants and customers demanding
Executive summary
greater choice and a broader array of products
The advent of e-business was heralded as a and services.
seismic change in the “art of the possible” in
business. Astute exploitation of e-business At the same time as institutions are facing these
technologies allo