文档介绍：毕业论文(设计)外文翻译标题:ustomer-merceEnvironment原文:Abstract:Withthedevelopmentofinformationtechnology,merceischangingthewayofmanagementinenterprise,,market-management,sale-managementandcustomer-(merce)-mercecanhelpenterprisestoreducecosts,enhancepartners’cooperation,attainthedesiredcustomervalue,,-merceenvironment,andexpatiatesoncharacteristicofcustomer-,ustomer-RelationshipManagementbeforesale,:ustomer-relationshipmanagement;petition;merce;model;business-to-(CRM),researchonCRMoriginatedfrom“ContactManagement”,eawareof“CustomerCare”,researchershavefocusedoncustomer-,etofocusonCRM,somehigherlevelresearchachievementshaveemergedcontinuously,buttheseresearchachievementsarerelatedtocustomerrelationshipbasedonBusiness-to-Business(B2B)whichcentersonidentifyingofenterprise-customeranditsmaintaining,notfocusesonthecustomerrelationshipbasedonBusiness-to-Customer(B2B)whichistherelationshipbetweenbusinessandothercustomers,forexample,employees,shareholders,ultimatecustomers,othercooperationpartners,-to-,“commoncustomerflightplan”inaviationindustryand“goldencardprojectplan”inahealthclubarealltacticsofcustomerrelationshipmanagementmadeinthelightofultimatecustomers,whosepurposeistomaintainstablelong-termrelationwiththec