文档介绍：–Behaviorexplainedbyreflexes1970sHumanPotentialMovement1985ReuvenBar-OnDefinesEQ“Aretherefactorsthatdetermineone’sabilitytobeeffectiveinlife?”1995TimeMagazine–DanielGolemanWhatisEmotionalIntelligence?Emotionalintelligenceisaperson’sabilitytounderstandtheirownemotions,theemotionsofothers,,’spersonalinformationbankMemory,vocabularyandvisualmotorskillsIQissetandpeaksatage17RemainsconstantthroughadulthoodEIModelIntrapersonalKnowingandmanagingyourselfInterpersonalPeopleskills–theabilitytointeractandgetalongwithothersStressManagementAbilitytotoleratestressandcontrolimpulsesAdaptabilityAbilitytobeflexibleandrealistic,tosolvearangeofproblemsastheyariseIntrapersonalSelf-Awareness–theabilitytorecognizehowyou’refeelingandwhyyou’refeelingthatwayandtheimpactyourbehaviorhasonothersAssertiveness–theabilitytoclearlyexpressyourthoughtsandfeelings,standyourgroundanddefendapositionIndependence–theabilitytobeself-directedandself-controlled,tostandonyourowntwofeetIntrapersonal,-Regard–theabilitytorecognizeyourstrengthsandweaknessesandtofeelgoodaboutyourselfdespiteyourweaknessesSelf-Actualization–fortablewithwhatyouachieveatworkandinyourpersonallifeInterpersonalEmpathy–theabilitytounderstandwhatothersmightbefeelingorthinking,viewingtheworldthroughanotherperson’seyesSocialResponsibility–theabilitytobeacooperativeandcontributingofyoursocialgroupInterpersonalRelationships–eandmaintainrelationshipsthataremutuallybeneficialandmarkedbygiveandtakeandasenseofemotionalclosenessAdaptabilityRealityTesting–theabilitytoseethingsastheyactuallyare,ratherthanthewayyouwishorfeartheymightbeFlexibility–theabilitytoadjustyourfeelings,thoughts,andactionstochangingconditionsProblemSolving–theabilitytodefineproblems,thenmovetogenerateandimplementeffe