文档介绍：Chapter
6
Training Employees
1. Discuss how to link training programs anizational needs.
2.  Explain how to assess the need for training.
3.  Explain how to assess employees’ readiness for training.
Describe how to plan an effective training program.
Compare widely used training methods.
Summarize how to implement a essful training program.
Evaluate the ess of a training program.
8.  Describe training methods for employee orientation and diversity management.
What Do I Need to Know?
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Collective Bargaining and Labour Relations
C H A P T E R
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Unionization Issues at Wal-Mart
Wal-Mart recently dealt a decisive blow to unions when it announced the closure of the first Wal-Mart store to essfully certify in North America in almost a decade. Several applications for union certification at Wal-Mart stores in Canada are pending or under appeal.
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Role of Unions & Labour Relations
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Unions anizations formed for the purpose of representing their members’ interests in dealing with employers
Labour relations is the field that emphasizes skills managers and union leaders can use to minimize costly forms of conflict and seek win-win solutions to disagreements
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Types of Unions
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National/International Unions
Associations that seek to advance the shared interests of members . CLC, AFL-CIO
Local Unions
Basic unit where most day-to-day interaction between labour and management occurs
Craft Unions
• Members all have a particular skill or occupation . electricians
Industrial Unions
• Members are linked by their work in a particular industry
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Largest Unions in Canada
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Union Membership
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Union Density by Province
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Impact