文档介绍：南京财经大学
硕士学位论文
中国金融服务外包决策的影响因素研究
姓名:石愫愫
申请学位级别:硕士
专业:金融学
指导教师:闫海峰
2011-01-09
摘要
最近几年,服务全球化和服务外包发展迅速,已经日益成为全球化的主导
力量和重要内容。同时,国内服务业发展和开放也受到更多重视。金融外包已
成为国际外包市场的主流。随着中国金融领域开放程度的不断加大,竞争的日
益激烈,金融外包已经成为不可避免的趋势。对于金融服务外包,国外研究重
点已经从成本转移和控制转向核心技术竞争力等一系列问题。而国内对此的研
究还相对薄弱,研究重点还仅仅停留在成本转移和风险控制的理论层面。为此,
探讨影响我国金融服务外包因素研究,以期拓展国内金融服务外包风险管理的
新思路,是本文的最终目的。
本文运用问卷调查、专家座谈以及文献归纳的方式对影响中国金融服务外
包决策的因素进行系统的分析和研究,同时重点分析权力和依存性在金融服务
外包决策的关键作用,然后通过建立 Logistic 模型得出权力和依存性在外包决
策中的主导地位,最后从权力和依存性角度,提出金融机构进行风险控制和风险
防范的六点政策建议。通过模型的分析,可以看出权力和依存性、知识产权保
护和资产专用性等因素在金融企业服务外包决策中发挥着举足轻重的作用。类
似于核心竞争力,权力和依存性因素,它体现的是服务外包双方的一种博弈关
系,它是从企业战略层面反映金融机构对于业务的选择。

关键词:金融服务外包; 权力以及依存性; logistic 模型; 风险管理

I
ABSTRACT
In recent years, global services and outsourcing have developed rapidly and
e the leading forces and the most important contents in globalization.
Meanwhile, the domestic services’ development and opening up have also attracted
more attentions. Financial outsourcing has e the mainstream in the
international outsourcing market. With the increasing openness of the financial
sector, petition es much fierce, and also financial outsourcing has
e an inevitable trend. For financial service outsourcing, overseas researches
have been transferred from cost shifting and control to the core technology
competitiveness and other issues. But domestic researches develop slowly, which
still focus on cost shifting and risk control in the theoretical level. Therefore,
researching on the factors which affect China's financial service outsourcing decision,
so as to develop a new idea on the domestic financial services outsourcing risk
management is the ultimate goal of this article.
In this paper, we use questionnaire, expert seminars and literature methods to
analysis and research on the factors which affect the outsourcing decision-making in
China's financial system, while focusing on the analysis of the importance of power
and dependence in fina