文档介绍：河北工业大学
硕士学位论文
企业研发团队的冲突与创新绩效的关系研究
姓名:尉春艳
申请学位级别:硕士
专业:企业管理
指导教师:刘宏
2010-12
河北工业大学硕士学位论文
企业研发团队的冲突与创新绩效的关系研究

摘要

随着科技的迅猛发展,以团队形式进行创新已经在当今比较流行,作为企业创新主体
的研发人员是企业创新的载体,更是企业实现企业目标、提升企业绩效的关键。创新已经
成为当今发展的主题,对企业和社会的发展具有至关重要的作用。作为创新主体的研发团
队,成员的差异性,使得研发团队能够有效运行很困难。在创新过程中研发团队的冲突问
题引起了重视,合理引导和化解研发团队的冲突是企业创新的关键,正确处理好研发团队
冲突问题,能够给企业带来更多的经济价值和社会价值。
鉴于此,本文以研发团队为研究对象,从研发团队冲突的角度着手,构建研发团队冲
突发展模型,通过模型发现研发团队冲突的创新效应,并通过对136 个研发团队的实证调
查,运用 ,探讨研发团队冲突与创新绩效的关系,从团队规模、团队成立时间
等团队层面分析了对当事人彼此依赖程度、研发团队冲突、创新绩效的影响,得出结论如
下:
1、在研发团队冲突的三个维度上,认知冲突对创新绩效各个维度的影响具有正向作
用;情感冲突对创新绩效各个维度的影响具有负向作用;过程冲突与创新绩效各个维度的
关系不显著;
2、当事人彼此依赖程度对认知冲突与创新绩效各个维度的关系具有调节作用;
3、团队规模、团队成立时间对研发团队冲突存在着差异。

关键词:研发团队、冲突、创新绩效、当事人彼此依赖程度、调节作用

i
企业研发团队的冲突与创新绩效的关系研究
STUDY OF THE RELATIONSHIP BETWEEN THE
CONFLICT OF R&D TEAM AND INNOVATION
PERFORMANCE

ABSTRACT

With the rapid development of science and technology, it has been more popular today that
innovation is carried out by team. As the main innovation subject, the R&D people is the key
who achieve business goals and improve business performance. Innovation has e the
theme of development and which have a crucial role to development of enterprises and society.
Because of the difference of R&D people, it is difficult to operate R&D team effectively. The
conflict of R&D team is attracted in the process of innovation. It is the key to business
innovation that dealing with the conflict of R&D team reasonably. Handling the conflict of
R&D team correctly can bring more economic value and social value to enterprise.
In this paper, I take R&D team for the research object. From the perspective of the conflict
of R&D team. It is established the four-stage development model of the R&D team’s conflict.
From the model, I find out the innovation. This study use 136 sample teams and tools
to analyze the relationship between the conflict of R&D team