文档介绍：Chapter 11 Managing Change and Innovation
Managing Change and Innovation
Chapter 11
Developed by Velma E1>. McCuiston - The University of Tampa
Turbulent Times
The Changing Work Place
Today’anizations need to continuously adapt to new situations if they are to survive and prosper
One of the most dramatic elements is the shift to a technology- driven workplace
Ideas, information, and relationships are ing critically important
Manager’s Challenge: Cowley manufacturing plant
Developed by Velma E. McCuiston - The University of Tampa
Managing Change and Innovation
anizations respond to the environment through internal change and development
Basic forces anizational Change
How managers facilitate two change requirements
Four major types of change
anizations can be designed to facilitate each
Topics
Chapter 11
Developed by Velma E. McCuiston - The University of Tampa
Organizational Change
The adoption of a new idea of behavior by anization
New trends require profound changes in anization
E-business
Supply chain integration
Knowledge management
Developed by Velma E. McCuiston - The University of Tampa
Organizational Change
Today’s anizations simultaneously embrace two types of planned change
Incremental change = efforts to gradually improve basic operational and work processes in different parts of pany
Transformational change = redesigning and renewing the anization
Developed by Velma E. McCuiston - The University of Tampa
Model of Change
Sequence of Events
Environmental Forces
Internal Forces
Need for change
Initiate change
Implement change
Monitor petition, and other factors
Consider plans, goals, company problems, and needs
Evaluate problems and opportunities, define needed changes in technology products, structure, and culture
Facilitate search, creativity, idea champions, venture teams, skunk works and idea incubators
Use force field analysis, tactics for ing resistance
Developed by Velma E. McCuiston - The University