文档介绍：【新编范文】温泉酒店客户部经理XX年终总结--下载参考
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just only know fur, text level, writing ability is still in a low level interface. The knowledge is not complete, especially it is very little about professional some departments know knowledge, to write Chinese but not false, sometimes rely on online writing or presentation of ready-made one-sided materials, unwilling to make a deep thinking, put all sorts of things together, the presentation quality is not high, due to the overall quality of their own quality is not high, the leadership of departments can not understand, it is difficult to stand in the perspective of leadership to think of thinking, lack of overall To grasp, not very good understanding of theand efficient, , discipline, strict with oneself and honor and disgrace and other aspects of the problem, more solid and effective to carry out self-examination analysis on the activities of the check analysis of the problems such as the following:One, the existing problems and the performance of the table1, the lack of systematic education and learning are still learning to cope with the presence of thought. Mainly do not take the initiative to learn in school, lack of consciousness. Only limited to the provisions of the study subjects did not前台业务知识的培训。主要是日常工作流程，前台的日常工作很繁琐，客人入住，退房的办理，电话的转接，问询，提供信息，行李寄存，接送机信息的查询与核对。订单的检查与核对，排房，交接班时的交接工作等。所以，我们随时都要保持认真，细致工作作风和责任心!以免给客人和自己的同事带来很多的不便!酒店前台接待半年工作总结
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implement passive, active and advanced. Most contractors do matters assigned by the leadership, work is often in the orders, to implement the task, do not want to lead, not want to think ahead, plan ahead, and to seek the leadership; seek deep into the research, provide information good staff seek. Especially in the writing process of material, it encountered much, time tight, heavyhave the breadth and depth of learning from educational efforts. On the theoretical study and practical work department contact is not enough. Because the purpose of learning is