文档介绍：Enough
Workplace Stress:
Organizing for Change
INES
AND SAFETY
HEALTH GUIDEL
Canadian Union of Public Employees – Health and Safety Branch
Enough
Workplace Stress:
Organizing for Change
Published by the Canadian Union of Public Employees
21 Florence Street
Ottawa, Ontario
K2P 0W6
© Copyright 2003 CUPE
Enough Workplace Stress: Organizing for Change i
Table of Contents
Foreword 1
Part 1
Introduction to stress 2
What is stress? 3
• Stress: a health and safety hazard 4
• Normal and toxic stress 4
• Physical reactions to stress 5
• Stress myths and clichés 6
What causes stress? 7
• anization, lack of control and
excessive demands 7
• Overwork and work shift schedules 10
• Physical working conditions 11
• Job insecurity, cutbacks and anization 12
• Bullying, harassment and violence 12
Who is affected by stress? 13
What are the stress es? 14
• Psychological disease and social and
behavioural changes 14
• Heart disease and other physiological es 15
• Personal and family-life conflict 16
• Workers divided 16
• Work-related musculoskeletal disorders 17
• Burnout 17
• Synergistic effects of stress and other diseases 18
• Critical incident stress 18
Enough Workplace Stress: Organizing for Change iii
Part 2
Is stress a health and safety hazard for you? 19
Identify the problem 19
• Surveys and questionnaires 20
• Mapping 21
Taking action 22
• Right to refuse 22
• Take your breaks 23
• Report stress health and safety hazards 24
• Joint health and mittees 24
Solutions and strategies for change 26
• Workplace anization 26
• Worker control 27
• Stress policy 28
• Stress health and safety contract language 28
• Stress legislation and regulations 29
• Workers’ compensation 30
• Union involvement 31
Summary: stress dos and don’ts 32
Conclusion 33
Fact sheet 35
Health and safety stress questionnaire 39
References 45
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